{"id":4039,"date":"2025-07-10T10:32:17","date_gmt":"2025-07-10T10:32:17","guid":{"rendered":"https:\/\/theweddingcarhirepeople.com\/?page_id=4039"},"modified":"2025-07-10T10:34:47","modified_gmt":"2025-07-10T10:34:47","slug":"customer-payment-options-booking-process","status":"publish","type":"page","link":"https:\/\/theweddingcarhirepeople.com\/en\/customer-payment-options-booking-process\/","title":{"rendered":"Customer Payment Options &amp; Booking Process"},"content":{"rendered":"\n<div class=\"twchp-payments-page-wrapper\">\n  <div class=\"twchp-payments-page\" data-aos=\"fade-up\">\n    <p>\n      Booking your wedding transport through The Wedding Car Hire People is safe, secure, and simple. We work with trusted vehicle owners across the country \u2014 some receive payments via Stripe, while others prefer direct bank transfer. Both options are easy and clearly explained at checkout.\n    <\/p>\n\n    <h2>How It Works<\/h2>\n    <ul class=\"payment-steps\">\n      <li><strong>1.<\/strong> Submit a quote request with your date, location and preferences.<\/li>\n      <li><strong>2.<\/strong> You\u2019ll receive prices and vehicle options from verified suppliers.<\/li>\n      <li><strong>3.<\/strong> Choose your favourite and confirm with a small upfront payment.<\/li>\n      <li><strong>4.<\/strong> The supplier is locked in, and you\u2019ll receive their contact details.<\/li>\n      <li><strong>5.<\/strong> Final payment is made closer to the big day (date varies slightly \u2014 see below).<\/li>\n    <\/ul>\n\n    <h2>Payment Types<\/h2>\n    <p>We support two simple and secure payment options depending on the supplier you choose:<\/p>\n\n    <div class=\"payment-type-boxes\">\n      <div class=\"payment-box\">\n        <h3>\u2714 Stripe-Connected Supplier<\/h3>\n        <p>Your payment is handled securely via Stripe. You\u2019ll pay:<\/p>\n        <ul>\n          <li>A small <strong>reservation fee<\/strong> today (includes deposit)<\/li>\n          <li>The remaining <strong>balance automatically<\/strong> 28 days before the wedding<\/li>\n        <\/ul>\n        <p>This is the easiest and most seamless option \u2014 no bank transfers, no chasing payments.<\/p>\n      <\/div>\n\n      <div class=\"payment-box\">\n        <h3>\u2714 Direct-Pay Supplier<\/h3>\n        <p>If your chosen supplier doesn\u2019t use Stripe, you\u2019ll pay:<\/p>\n        <ul>\n          <li>A small <strong>platform fee<\/strong> to us today (non-refundable)<\/li>\n          <li>The <strong>deposit and balance<\/strong> directly to the supplier on their terms<\/li>\n        <\/ul>\n        <p>We\u2019ll send their payment instructions once your booking is confirmed.<\/p>\n      <\/div>\n    <\/div>\n\n    <h2>When Will I Pay the Final Balance?<\/h2>\n    <p>The timing depends on the supplier&#8217;s setup:<\/p>\n    <ul>\n      <li><strong>Stripe-connected suppliers:<\/strong> final payment is taken automatically 28 days before your wedding.<\/li>\n      <li><strong>Direct-pay suppliers:<\/strong> they will confirm the deposit amount and when the final balance is due \u2014 typically 2 to 4 weeks before the big day.<\/li>\n    <\/ul>\n\n    <h2>Your Booking Is Always Protected<\/h2>\n    <p>\n      Every booking is covered by our Terms &#038; Conditions and backed by our support team. You&#8217;ll always receive contact details for your vehicle owner, and if any issues arise, we\u2019re here to help.\n    <\/p>\n    <p>\n      We&#8217;re proud to have helped thousands of couples find perfect wedding transport \u2014 and we\u2019re ready to help you too.\n    <\/p>\n\n    <p style=\"text-align: center; margin-top: 2rem;\">\n      <a href=\"\/en\/wedding-car-hire\/\" class=\"cta1-button\">Browse Wedding Cars<\/a>\n    <\/p>\n  <\/div>\n<\/div>\n\n<style>\n.twchp-payments-page-wrapper {\n  max-width: 1100px;\n  margin: 0 auto;\n  padding: 30px 20px;\n}\n\n.twchp-payments-page h1 {\n  font-size: 2.2rem;\n  margin-bottom: 1rem;\n  text-align: center;\n}\n\n.twchp-payments-page h2 {\n  margin-top: 2rem;\n  color: #2c2c2c;\n}\n\n.twchp-payments-page p {\n  font-size: 1.1rem;\n  line-height: 1.7;\n}\n\n.payment-steps {\n  padding-left: 1.2rem;\n  margin: 1rem 0 2rem;\n}\n\n.payment-steps li {\n  margin-bottom: 0.75rem;\n  font-size: 1rem;\n}\n\n.payment-type-boxes {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 2rem;\n  margin-top: 1.5rem;\n}\n\n.payment-box {\n  flex: 1;\n  min-width: 280px;\n  border: 1px solid #eee;\n  background: #fff;\n  border-radius: 12px;\n  padding: 1.5rem;\n  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.04);\n}\n\n.payment-box h3 {\n  margin-top: 0;\n  color: #2c2c2c;\n}\n\n.payment-box ul {\n  padding-left: 1.2rem;\n  margin-top: 0.5rem;\n  margin-bottom: 1rem;\n}\n\n.payment-box li {\n  margin-bottom: 0.5rem;\n}\n\n.cta1-button {\n  background-color: #d2b744;\n  color: #000;\n  font-weight: bold;\n  padding: 0.75rem 1.75rem;\n  border: none;\n  border-radius: 999px;\n  cursor: pointer;\n  font-family: 'Open Sans', sans-serif;\n  font-size: 1rem;\n  box-shadow: 0 4px 6px rgba(0, 0, 0, 0.1);\n  transition: background-color 0.3s ease, box-shadow 0.3s ease, transform 0.2s ease;\n  text-decoration: none;\n}\n\n.cta1-button:hover {\n  background-color: #d2b744;\n  box-shadow: 0 6px 10px rgba(0, 0, 0, 0.15);\n  transform: translateY(-2px);\n}\n<\/style>\n\n","protected":false},"excerpt":{"rendered":"<p>Booking your wedding transport through The Wedding Car Hire People is safe, secure, and simple. We work with trusted vehicle owners across the country \u2014 some receive payments via Stripe, while others prefer direct bank transfer. Both options are easy and clearly explained at checkout. How It Works 1. Submit a quote request with your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_iqpageproperties":{"pagetype":"","latlong":"0,0","latitude":"","longitude":"","country":"","county":"","town":"","product":"","service":"","host":"","postcode":"","wikipedia":"","wikidata":"","website":"","language":"","iqassetgroup":"","showroomid":"","state":"","state_name":""},"footnotes":""},"class_list":["post-4039","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/pages\/4039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/comments?post=4039"}],"version-history":[{"count":0,"href":"https:\/\/theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/pages\/4039\/revisions"}],"wp:attachment":[{"href":"https:\/\/theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/media?parent=4039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}